Since adding event decor rentals to our wedding, event, and party styling business in 2011, we are gratified to have earned both the trust of our customers and their repeat business. We are equally proud of our reputation as one of the most respected event rental companies in the region.
We have committed ourselves to methodically building and curating our collection of useful and unique decor rentals, which now numbers in the thousands.
Here is our “12-Step Program” for the perfect party rental experience:
1. Get Inspired
You’re in the right place. Get your creative juices flowing by browsing our digital flipbooks, visiting us on Instagram or Facebook, and jumping on our blog for some inspo and to get a feel for your personal design vibe.
2. Check Out Our Inventory
You can browse all our rentals by category or use the rental search box to find just the items you’re looking for using a term, word, or colour.
3. Create Your Wishlist
It’s just like loading up an online shopping cart, but you’re building the look and style of your dream event. Choose the items that spark joy in your design. Remember to put in your event date and the quantities you want.
Or, if you need a little guidance, we have your back. Send us a message, and we’ll connect you with one of our Party Mood Design Pros to help bring your vision to life.
4. Send Us Your Wishlist
Our client relationship staff are the perfect combination of gracious, knowledgeable, and responsive, and they all possess that “going the extra mile” dedication. Once you submit your wishlist, you will be contacted within one business day (1-3 days during the busy summer months) with a proposal. Once everything looks good on your proposal, you confirm it with a 25% non-refundable deposit using a credit card.
5. View Your Items In-Person If You Like
We have a warehouse filled with inspiration. With a call and enough advance notice for an appointment to ensure that the pieces you are interested in viewing are not out on orders, we can pull any items of interest so you can see them up close and use our large island to style your items.
6. Claim Your Rentals
After you have finalized assembling your arsenal of event awesomeness, your items will be reserved for up to one week, or until you confirm your order with a nonrefundable 25% deposit (within that same 7 day period).
7. It’s Event Day!
You’ll likely have last minute things to do, but fussing over your rentals from Party Mood won’t be one of them. At the time of your rental, you can either choose to pick up your items from our warehouse or we can provide a quote for delivery to your curbside. The options are yours.
8. When The Party’s Over
After a memorable event that leaves your guests raving as they leave, simply gather up your rented items, carefully pack them, and return them to our warehouse to be cleaned and primed for their next starring role.
Or, if you hired us to pick up your packed items, we will pick up the ready to go items from you at the curb.
9. Send Us Your Feedback
After the success of your event, we’d love to hear from you about what was hot and what was not. We’re always striving to be a better version of our Party Mood selves.
10. Refer Us To Your Friends
We LOVE referrals. Send your friends and colleagues our way with the confidence that they will have the same positive Party Mood experience you did.
11. Tag And Review Us!
Have gorgeous photos to share on social media? Tag us on Instagram and Facebook at @partymood.
See a place to leave reviews? We’d love for you to leave Party Mood a review.
11. Don’t Be A Stranger
Once you’re a Party Mooder, you’re a Mooder for life. We’re always here for your next event. – as big as a wedding or as intimate as a Thanksgiving dinner.
12. Our Sincere Thanks!
We are always so humbled and honoured when you choose Party Mood to be part of life’s best events and fondest memories.
Click here to create your Rental Wishlist. You can add the dates and quantities along with any other information you think we need to know. Once we receive this, it will take 24-48 hours to get a proposal back to you with availability and cost.
Yes, we do. We rent from Victoria to Comox. If you need rentals outside of those bounds (ex: Salt Spring Island) – you’re welcome to pick up and drop off from the Party Mood Warehouse.
We recommend booking as much as one year in advance. Some of the items in our inventory are one of a kind which makes them in higher demand. However, we have a lot of pieces that can be booked the same week or even the same day.
If something you want is already booked, we will do our best to find you a substitute.
Yes! We are open for consultations Wednesday through Saturday from 9:30am-5pm. Before your appointment, we ask you to create a wishlist via our website. This allows us to have these items ready and set up for you. Appointments are required.
The standard rental period is up to three days. If you are interested in a longer term rental, we do offer an extended rental at an additional $25.00 per day.
Keep in mind that we are closed on Sundays for rental pick up or return.
You can pick up the day before your event and return the day after your event. Your pick up and return times can be found at the top of your proposal.
Late returns can have a serious effect on another client’s order if the pieces you rented are going out again. Therefore, a late return fee is charged if pieces are not returned within three days of your pick up.
Late Fees are a standard 25% charge based upon your total rental order.
Please provide us as much notice as possible with you think you will be returning items late.
Night rates for labour and delivery go into effect after 10 p.m. For stat holidays, there is a 25% surcharge for labour and delivery fees.
A 25% non refundable payment is required to hold your date.
The remaining 75% will be due two weeks prior to the rental date.
A credit card is required on file.
If you book within two weeks of your rental date, the entire rental fee is due at booking.
We will do our best to be flexible, but it does heavily depend on the availability of items and our ability to re-rent a piece if it is cancelled.
The deadline for extensive changes is no later than 14 days before your rental date.
The deadline for smaller changes is no later than 7 days before your rental date.
Any changes or cancellations within 7 days of your rental date will incur a cancellation fee equal to 25% of the item(s) rental amount.
Cancellations must be made via email to hello@partymood.com thirty (30) days prior to your event rental date.
All payments made prior to the termination date are non-refundable.
Yes! We have long term rental rates, last minute ordering, and open availability for film and television clients.
This depends on the amount of personal decor you have. Usually, if it’s a large scale of things, we require that you have a family member or friend take care of them.
We do not set up any other rental company’s items.
Yes, we offer curbside drop off and pickup for a fee based on location. If outside of the Cowichan Valley, we require a minimum order. Curbside drop off and pick means the items are placed in one area of the venue.
We do not set up the items or move them to their exact location.
Arrival:
Make sure your on-site coordinator or an assigned contact person is there to meet the delivery crew for curbside drop off. We do not bring your items into your venue space; this is your responsibility (unless we have been hired to do this as part of a styling service).
Decor setup and styling are separate services. If you did not hire us for styling, then all the pillows, vases, votives, etc. are supplied in crates/boxes for you to unpack and decorate.
After your event:
Tables and chairs must be stacked ready for pickup at the same spot as the curbside drop off. Tables must be free of drinks, food, or decor and wiped clean. Pack up all decor items, wrap them carefully, and place them back into our supplied crates/boxes before our movers arrive. Failure to do so will result in additional fees.
This all depends on the scale of your set-up and teardown at the event. We will work with you to determine the type of team you need on site, how long you may need assistance for, and the number of people required.
The hourly rate starts at $50 per hour for a decor assistant.
Stat holidays and late night set-ups can affect this pricing.
A credit card is kept on file for any damages made to our rental items. Each rental piece that is broken or damaged beyond repair is charged based on the wholesale price of the item.
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No, however, we do require the plates and cutlery to be scrapped of any food debris; otherwise, a charge of 50 cents per plate will be payable.
For all further inquiries or to book a consultation, email us at hello@partymood.com or call us at 250-701-3151.
Our rentals can be used outside if it is a dry day. Rentals cannot be left outside if it is raining. Rain can be quite damaging to our inventory.
Tarps must be placed under rugs for outdoor use.
The following situations will accrue additional charges:
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Since 2011, Cowichan Valley-based Party Mood has been one of Vancouver Island’s leading event design, styling, and decor rental companies for corporate events, parties, and weddings. We combine the ideal resources and talent to create one-of-a-kind, immersive experiences for all of life’s best events.
